Get in Touch
We're here to help. Whether you have a question, a partnership idea, or need support, our team is ready to answer all your questions.
Send Us a Message
Use the form below for any inquiries. We'll get back to you as soon as possible.
Other Ways to Reach Us
Choose the method that works best for you. We're available through multiple channels.
Email Support
For detailed questions, email is best. We'll provide a comprehensive response.
support@sugardaddymeet.chat Avg. response: 12-24 hoursLive Chat
Need a quick answer? Our live chat agents are here to help you in real-time.
Start Chat Now Available Mon-Fri, 9am-5pm ESTBusiness Inquiries
For partnerships, affiliations, and business development opportunities.
business@sugardaddymeet.chat Avg. response: 1-2 business daysFrequently Asked Questions
Find quick answers to common questions before reaching out.
How do I create a new chat group?
You can create a new group by navigating to the Create Group page. You'll be asked to provide a group name, description, and set privacy rules.
Is there a cost to join or create groups?
Basic features, including creating and joining a limited number of groups, are free. We offer premium plans for advanced features like larger group capacity and enhanced moderation tools. You can explore these options after you sign up.
What is the escalation process for urgent issues?
For urgent issues like security concerns or harassment, please use our contact form and select "General Support" with a subject line starting with "URGENT:". These tickets are prioritized by our support team for immediate review.
How can I report a user or a group?
Inside each chat group, there are options to report specific messages or the group itself. You can also report users directly from their profiles. Our moderation team reviews all reports promptly.
Partner With Us
We are always looking for brands, creators, and organizations to collaborate with. Let's create something amazing together.
If you are interested in growing your brand and reaching a dynamic, engaged audience, we offer various partnership opportunities. Connect with our business team to learn more.
Inquire About PartnershipsOur Office
While we primarily operate online, you can reach our corporate office at the address below.
Mailing Address
123 Luxury Lane
Suite 500
Beverly Hills, CA 90210, USA
Office Hours
Monday - Friday
9:00 AM - 5:00 PM (EST)
Online support is 24/7